The online store www.GoodScents.ro offers the following delivery methods:

NATIONAL

1.  with SAMEDAY   - Delivery in 1 days in EASYBOX

• he buyer pays the delivery costs
• The cost of delivery will be displayed in the shopping cart before choosing payment method.
• Delivery rate / package is 18 lei (VAT included).
• Free delivery stard at 300lei ( only for Romania delivery)

2. with SAMEDAY   - Delivery in 1-2 days - door to door

• he buyer pays the delivery costs
• The cost of delivery will be displayed in the shopping cart before choosing payment method.
• Delivery rate / package is 18 lei (VAT included).
• Free delivery stard at 300 lei ( only for Romania delivery)

3. with DPD    - Delivery in 1-2 days - door to door

• The buyer pays the delivery costs
• The cost of delivery will be displayed in the shopping cart before choosing payment method.
• Delivery rate / package is 18 lei (VAT included).
• Free delivery stard at 300lei ( only for Romania delivery)

INTERNATIONAL (only E.U. MEMBER STATES)

– with DPD - delivery in 1-8 days - door to door

GENERIC INFORMATION :  

• Costs for delivery are borne by the buyer and adjustable single weight ranges of products ordered.
• The cost of delivery will be displayed in the shopping cart before choosing payment method.
• Delivery is after the payment order in advance by the means provided. (Online payment)
• The rate of delivery / shipment and the delivery time varies depending on the area of delivery:

Return policy:

The products can be returned within 14 days from the date of possession, but you must keep in mind that:

The products you return must be in the same condition in which you received them.

• Make sure that the product is not protected by passwords set by you and that you have deleted any accounts that you have defined.
• The return is made with the initial labels intact, the original warranty certificate (if issued by the manufacturer / distributor), the product box and all documents with which the product was delivered.
• The product must be accompanied by the accessories / gifts with which it was delivered.
• If you have bought several products of the same type and you want to return them all, make sure that only one has been unsealed. Returns of other products are only accepted if they are sealed.
• Products that have been subjected to unauthorized interventions, those that show signs of wear or excessive use, scratches, shards, bumps, mechanical / electrical shocks, products that lack accessories are not accepted.
• Returns are not accepted if you have set personal passwords.
• If there are different products in the return package than those in the completed form, after checking the package by the courier, the pick-up will be refused.

return costs will be borne by the buyer.

 

CANCELLATION OF TRANSACTION:

    If you've changed your mind and no longer wish to receive the products ordered urgent to let us know tel 0722.711.112


REFUND / REDEMPTION TRANSACTION:

• In case of payment in cash refund system transaction will be effected through the bank, within 30 days into an account specified by the buyer after the seller came into possession of returned products.
• In case of refund payments made by bank transfer will be made by bank transaction in the same account from which payment was made products.
• In the case of payments made online by credit card, your refund amount will be returned on the same card used to trade within a maximum of 30 days of acceptance of the return.

    ATTENTION! transport costs (18 lei- for Romania) for returns/unclaimed parcels are borne by the buyer. Thus, they will be withheld from the amount to be returned.